Citizens Of This State Dismayed Over Controversial '911 Police Diversion Program' As It Expands

By Jean Robor | Friday, 24 March 2023 12:00
Views 2.8K

According to Fox News, a 911 program launched a year ago in Louisville, Kentucky, is getting some attention for its success in helping people in need.

The program began with just one police division and then expanded to three. To date, the program has assisted hundreds of people in crises, all without involving police officers. It helps free up their time for other law enforcement activities while still meeting the community's needs.

Louisville Mayor Craig Greenberg has announced that the Crisis Call Diversion Program, a Louisville pilot initiative that redirects specific emergency calls to mental health experts, will be extended from three divisions to cover the entire city. The program has proven itself to be successful after its initial introduction, thus prompting the expansion plan.

The mayor’s office provided a press release about the program's success. It has already offered crisis assistance and referrals to over 600 individuals in the Louisville area. Instead of involving law enforcement, the program has garnered the help of mental health experts.

The Crisis Call Diversion Program will now be available citywide from 2 PM to 10 PM, seven days a week. There is a possibility the operating hours may be extended beyond the daily 8-hour timeslot.


According to the Lexington Herald-Leader, Mayor Greenberg said, “This program helps ensure that people in crisis are able to receive the help they need, which also allows our police to focus on preventing and solving crimes.” He noted that the program's expansion matches up with a recommendation by the U.S. Department of Justice.

The recommendation came after the DOJ investigated police practices by Louisville law enforcement. Once expansions are in place across the city, the 911 police diversion program will benefit not just certain areas but all of its Louisville citizens.