Hartwig, a former content moderator at a third-party company that provided services to Facebook, made news in June 2020 when he alleged that moderators were told to enforce the social media platform’s policies selectively to allow, under certain circumstances, content that demonized the police or white males.
“I saw that Facebook gave exceptions to, essentially, silence conservatives,” he claimed in an interview during the Conservative Political Action Conference (CPAC) in Orlando, Florida.
Hartwig, who for almost two years worked for Cognizant, a firm hired by Facebook to handle part of its manual content policing, revealed in the interview that Facebook provided guidance on a number of occasions that he said was biased in favor of left-leaning causes and perspectives.
“One example of bias that I found was Don Lemon, the CNN anchor. He said on air that white men are terror threats. And so Facebook gave us guidance as content partners and said, ‘We know this violates our hate speech policy, but we’re making a newsworthy exception,'” he noted.
He spoke of the existence of about 30 such examples, which he said he had compiled and described in detail in a forthcoming book.
Commenting on the theme of this year’s CPAC, which is “America Uncanceled,” Hartwig said, “There couldn’t be a more fitting theme for this year’s conference, because we’ve seen just how outrageous the censorship has become with Facebook.”
Another former Facebook moderator at Cognizant, Zach McElroy, secretly recorded a number of Facebook moderators talking about political bias in content policing, either their own or that they observed in others. McElroy’s claims were featured in a video released by Project Veritas in June 2020.
“We rig the game so that it could work on the left side,” one person, identified as a Facebook moderator at Cognizant, can be heard saying.
Several moderators were recorded as saying that they were removing any content that was conservative or supporting Trump, regardless of whether it violated Facebook policy.
Facebook spokeswoman Heather King responded to the June 23 Veritas video during a Capitol Hill conference call with Facebook’s Washington office and congressional staffers on Facebook’s Election Integrity programs.
“First off is that our reviewers work hard to keep our tack on space for end-users every day, the reviewers’ decisions are regularly evaluated, ensure our policies are applied fairly and accurately, not promote any political viewpoint of any stripe and the comments included in this video are not consistent with our policies,” she said, according to a transcription obtained by Project Veritas and emailed to The Epoch Times.
“We will be reviewing our training and oversight to make sure that we think about policy and we’re watching our partners to make sure that they’re appropriately and properly following our policies.”